Returned Products Management

Faster Returns Processing

Quicker returns, approval, pickup and transportation processes to ensure faster returns. Confirm or cancel returns, add returns pick-up date and the reason for return – all on a single dashboard.

Handle Multichannel Returns

Track returns for orders placed through any of the sales channels. Approve returns, pick from customer and get it delivered back to your warehouse. You can do live tracking for all such returns.

Real-time Status Tracking

Easy recording and tracking of returned goods from your customers. Keep your customers informed about the returns and pick-up process. Send them return updates via email or SMS and automated notifications upon status change.

Refund Management

Process refunds for returns made on the order. Automate refund process and provide multiple payment receiving methods to your customer. Also, provide refund status updates to your customer with message/email automation. The issue of refund will be synced with your accounting software.

Store Credits

Use the Credit Note feature as an offset against future payments. Offer store credits on returns and these credits can be used by customers for exchanges in future. You can even sync these store credits with your accounting software.

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Batch Management

Manage product batches with their Manufacturing date, Expiry date, Batch number and Quantity in that batch.

Inbuilt POS

ZapInventory POS helps you to make Sales and record payments. Convert your tablets, mobiles into POS.

Professional Invoices

Convert quotes to invoices, add your logo and branding. Choose from different Templates or create your own.

Detailed Reports

Generate Sales, Inventory, Customer, Purchase reports for different ranges like week, month and custom dates.

Team up with your favorite integrations

ZapInventory directly integrates with the world’s most popular ecommerce apps and tools.